Help Desk Student IT Information Staff/Faculty IT Information IT Policies Tech Purchasing
The Information Technology (IT) Department provides assistance to students, faculty and staff using computers, phones, printers and other technology. We strive to provide the state of the art in Audio/Visual and computing technology to students, faculty and staff.
Help Desk:
A team of highly dedicated individuals is here to support you in all your technology needs while here at Phoenix School of Law. To contact them please visit this page: Help Desk
Classrooms:
We offer a state of the art Mock Courtroom, Seminar Room, and classrooms. Each room is equipped with touch screen control panels, projector screens, Tablet PC's, and other technology designed to immerse the student in the study of law. Also, all of our main classrooms, the Seminar room, and the Mock Courtroom can be recorded. This allows the students to watch a video of a prior class session via a streaming video on a web page. If you have any questions about this unique feature, please contact the IT Department.
Frequently Asked Questions:
Phoenix School of Law offers a number of software and hardware related services (i.e. Outlook Webmail, and a campus wide wireless network) to students and faculty. Learning to work with these different types can be a chore. Please visit our Student Information page, or Staff/Faculty Information page to learn how to use these services, as we have put together some tutorials to help you. Below you will also find answers to some frequent questions.
Q: Where is the IT Department?
A: We are located on the third floor of the tower building in the northwest corner. Once you get off the elevators, follow the signs.
Q: How do I reset my password for wireless access?
A: Please visit http://password.phoenixlaw.edu - you will then be able to reset your password there. Note that this changes your password for wireless login, Juristec and your email. (This will NOT change your Student Portal password)
Q: I forgot my Student Portal password.
A: The student portal is a separated system so you will need to contact us if you forget this password.
Q: I need to install the printer drivers, where are these?
A: Please visit http://www.phoenixlaw.edu/printers - this will allow you to install or update all the student printers on campus.
Q: I have heard we use Exam4 to take exams electronically, where can I get this?
A: Yes, we do use Exam4 which has native clients for BOTH Windows and Macs. This software is updated each semester to include the tests for that semester. So, you MUST download this software each semester to stay current. Please view the Exam4 Guide for instructions on how to download and install Exam4.
Q: I have a mac, am I supported at Phoenix Law?
A: Yes, Mac's are supported and compatible just as PC's are. Also, since we now use Exam4, there is no need to use bootcamp for taking tests.
Q: I have heard you sell software, what do you sell and how much is it?
A: The price for all of our software is $50. We sell Windows 7 Professional (32 or 64bit), Windows Vista Business, Windows Vista Ultimate, Office 2010 Professional, Office 2008 for MAC, and Office 2007 Enterprise.
Q: I have also heard that you sell computers?
A: Through our vendor Softchoice, we offer laptops, please review the Laptop Requirement PDF to get more details. If you are interested in purchasing a laptop, you can view our Laptop Purchase Guide which will walk you through the purchasing process. Contact us with questions along the way.
Q: I need help with Lexis, Westlaw, Twen OR Cali...
A: These are administrated through the IRC (Library). Please visit the IRC on the second floor of the tower building to get help with these.
